TSC Top of the Line Technology
When you see Contact Center technology that includes Avaya, Cisco and Dell products, you know this isn’t a backroom call center–this is state of the art technology. TSC has a full array that includes ACD, IVR, Messaging Applications, Digital Recording/QA, Outbound Predictive Dialing and multi-channel applications.
Specific service offerings include:
- Inbound Communications Contact Center Support Services
- Outbound Communications Contact Center Support Services Help Desk Support Services
- Strategic Instructional Training
- Curriculum & Script Development Desktop Systems Development/Reporting System
- Data Entry; Surveys
- Multilingual Support Services
We designed the best contact solution to meet our client’s communication objectives. TSC’s Customer Care Representatives use desktops compatible to VoIP, .NET and CTI integration and offer Voice, Voice Mail, Fax, Chat, and E-mail.
So whether the need is 50 seats, 500 or 5,000, the Tom Sawyer Company’s AVAYA® Call Center System is rapidly scalable to suit a clients needs.
CISCO® routers and switches; Customizable SQL databases (i.e. Client Relationship Management (CRM) system data imports and exports), Voice Broadcast Services (VBS) and TTY Services.
Call TSC toll free (888) 729-9373 for a consultation on a customer care solutions that work.