Communicating Clearly

From the first day of its founding, The Tom Sawyer Company was committed to Communicating Clearly. TSC is a leading Marketing and Customer Care Company with a foundation rooted in Communications. The Tom Sawyer Company is a full service communications firm with strong leadership and community interaction skills. We are a diverse company that allows us to identify with a broad social range within the community. Our skills range from building trust to establishing relationships, creating awareness, gaining feedback and achieving results. This is the formula that makes our vision work.

Since it’s formation in 1996, TSC has developed proven expertise in customer care and business process outsourcing. We provide customer care sourcing through inbound and outbound contact. TSC has earned its stripes through quick ramp-up of inbound call center services for disaster recovery, on-demand contact center services for the nation’s healthcare changes, as well as public advocacy outreach for historic special events. TSC has a track record of ramping-up in hours, adequate seat capacity and highly skilled agents able to digest client protocols within days

Featured in USA Today Newspaper (Business Section, March 28, 2004) for its innovative use of Communication techniques that deliver winning results, Tom Sawyer Company has developed a niche in the Call Center space while maintaining an exceptional record of performance for clients.

In 2008 contractor performance ratings, the U.S. Department of Housing and Urban Development (HUD) stated, Tom Sawyer Company received HUD’s highest rating of “outstanding” in business relationship and “excellent” in quality of service. HUD commented, “TSC was highly committed to customer satisfaction” and “Contractor (TSC) provides outstanding training and other work products.”

TSC prides itself on innovation with a purpose: to optimize communication between organizations and the intended audiences. Through each version and product improvement, TSC is working to organize more accessible and responsive customer service, improving the caller experience, and making customer care more efficient and cost effective for clients nationwide.